Effective Date: December 10th, 2024

Who We are

iamnpgt.ai is a forward-thinking agency dedicated to helping businesses grow through innovative automation, marketing, and technology solutions. We specialize in providing streamlined, customized strategies that empower businesses to achieve their goals more efficiently.

Our commitment to your privacy is a core part of our values. We ensure that all personal data collected through our website, services, or interactions is handled responsibly, securely, and transparently. Whether you are a client, a site visitor, or a partner, your trust is our priority.

Please review our Privacy Policy before using our services. By accessing or using our services, you consent to the data practices described in this policy. If you disagree, please refrain from using our services.

1. Children's Online Privacy Protection Act (COPPA) & Age Restriction

iamnpgt.ai services and websites are not intended for persons under the age of 13. We do not knowingly collect any personal information from individuals under 13. We strictly prohibit children under the age of 13 from using any interactive portions of our website, such as submitting forms, leaving comments, or providing personal information.

Additionally, iamnpgt.ai services, including our websites, are intended for individuals aged 18 or older. Please do not submit any personal data or request services that require personal data if you are under the age of 18.

If we become aware that we have inadvertently collected personal information from a child under 13, we will immediately take steps to delete that information from our records. If you believe we may have collected information from a child under 13, please contact us.

2. Personal Data and Information We Collect and Receive

The personal data and information collected and processed by iamnpgt.ai depend on how you interact with our services. Typically, we collect and process the following types of personal data:

2.1 User Data

If you join the organization and create a user account with us, you become a "user," as defined in the iamnpgt.ai Terms and Conditions. "User Data" refers to information associated with users, such as first and last names and contact details. You may use our services through an organization or third party (“Customer”) that created the account. This Customer determines its own policies for storage, access, modification, deletion, sharing, and retention of personal data. Please consult the Customer for their specific policies.

2.2 Customer Data

Content and information provided by users while using the services are referred to as "Customer Data." Examples include business names, business phone numbers, and related details.

2.3 Transaction Data

We, or our third-party payment providers, may collect and store billing addresses and credit card information related to Customers.

2.4 Technical Data

When you use our services, our servers automatically record information, such as:

- Your Internet Protocol (IP) address.

- The web page you visited before using our services.

- Browser type, settings, and plugin configurations.

- Date and time of your interaction with our services.

- Language preferences and cookie data.

- Approximate location (derived from Wi-Fi or IP addresses) and, with your permission, precise GPS location data from mobile devices.

2.5 Usage Data

We may collect device-related data, including:

- Device type and operating system.

- Device settings, application IDs, and unique identifiers.

- Crash data. This information collection depends on your device type and its settings. When integrating third-party services, we connect these services to ours but do not store third-party passwords.

2.6 Interaction Data

This includes details about how you use our services, such as:

- Administrative and support communications.

- Interactions with teams, features, content, or third-party integrations.

2.7 Marketing and Communication Data

We may receive information from corporate affiliates, partners, or third parties to improve our services. This data could include aggregated statistics (e.g., IP address mapping to zip codes) or specific marketing insights.

Aggregated Data

We collect, use, and share aggregated data for various purposes. While such data may be derived from personal data, it does not directly or indirectly identify individuals and is not considered personal data under the law.

Important Notes

- We do not engage in automatic decision-making or profiling.

- We do not collect special categories of personal data (e.g., racial or ethnic origins, religious beliefs, health, or sexual orientation).

- We do not collect information on criminal convictions or offenses.

- Failure to provide necessary data when required may result in our inability to fulfill contractual obligations, such as providing our services.

3. How We Collect Information

We collect personal data in the following ways:

3.1 Direct Interactions

You may provide personal data when:

- Using our website features.

- Registering as a user or when a Customer requests our services.

- Corresponding with us via post, phone, email, or other means.

- Attending events hosted by iamnpgt.ai.

3.2 Automated Technologies

As you interact with our website, we collect data (e.g., Technical and Usage Data) using cookies and similar technologies. Refer to our Cookie Policy for more details.

3.3 Third-Party Sources

We may receive data from:

- Analytics providers, such as Google Analytics.

- Advertising partners.

- Corporate affiliates and partners, enhancing the quality and utility of our services.

4. How We Use Your Personal Data and Information

We process your personal data and information in compliance with applicable data protection laws. Below is an overview of how we use your personal data and the legal grounds for such processing, along with any legitimate interests where applicable.

4.1 Performance of a Contract with Our Customer

We process personal data, including User Data and Customer Data, when necessary for the performance of our contract with you or to take steps to enter into a contract for our services. This includes:

- Providing our services.

- Processing and managing orders.

- Registering users and setting up user accounts.

- Communicating with users about service use.

- Offering customer support and addressing queries, complaints, or disputes.

This is essential for providing the services to you, necessary for performing a contract, or in preparation for entering into a contract. It also serves our legitimate interest in delivering the services.

4.2 Process and Manage Orders

We process personal data, including User Data, Customer Data, and Transaction Data, to:

- Perform our contracts.

- Manage payments and charges.

- Collect payments owed to us. This may include processing transaction data and tracking billing and payments. This is necessary for providing services, fulfilling contracts, and preventing fraud, serving our legitimate interest.

4.3 Managing Our Relationship with Our Customer

We process personal data, including Customer Data, to manage and improve our relationship with you, including:

- Organizing event attendance.

- Providing information about our services and events.

- Offering customer support and resolving queries, complaints, and disputes.

- Notifying you of changes to terms or privacy policies.

This is necessary for providing services, performing contracts, and ensuring compliance with legal obligations. It also serves our legitimate interests in business development and informing marketing strategies.

4.4 Administering and Protecting Our Business

We process personal data, including Technical Data, Usage Data, and Interaction Data, to:

- Administer and protect our business and website.

- Perform troubleshooting, data analysis, testing, system maintenance, support, and reporting.

This is necessary for our legitimate interest in business operations, IT services, network security, and fraud prevention.

4.5 Evaluate and Improve Our Services

- We process personal data, including Technical Data, Usage Data, Interaction Data, and Marketing and Communications Data, to:

- Understand and improve our services.

- Analyze trends, improve services, evaluate marketing strategies, and enhance customer experiences.

This is necessary for our legitimate interest in developing services, informing marketing strategies, and growing our business.

4.6 Provide Technical or Other Support

We process personal data, including Transaction Data, Usage Data, Technical Data, and Interaction Data, to:

- Prevent or resolve service, security, or technical issues.

- Address customer support needs.

This is necessary for providing services, performing contracts, and supporting business operations, IT services, and network security. It also serves our legitimate interest in growing the business and developing services.

4.7 Making Suggestions and Recommendations About Our Services

We process personal data, including Customer Data and Marketing and Communications Data, to:

- Make suggestions and recommendations about our services.

- Send updates regarding new product features or news about iamnpgt.ai.

This is necessary for our legitimate interests in direct marketing, business expansion, and enhancing networking opportunities.

4.8 Investigating and Preventing Fraud

We process personal data, including Transaction Data, Usage Data, Technical Data, and Interaction Data, to:

- Secure the services and prevent abuse and fraud.

- Maintain and evaluate security and fraud prevention measures.

This is necessary for providing services, fulfilling contracts, and ensuring compliance with legal obligations. It also serves our legitimate interest in business protection, IT services, network security, and fraud prevention.

5. Your Data, Your Decisions

We aim to provide you with options regarding how your personal data is used, especially in relation to marketing and advertising. Below are the controls available to you regarding your personal data:

5.1 Direct Marketing

We may use your personal data, including User Data, Customer Data, Transaction Data, Usage Data, and Marketing and Communications Data, to understand what might interest you. This helps us decide which products, services, and offers to market to you. You may receive marketing communications if you’ve requested information from us or purchased our services unless you’ve opted out of such communications. These communications may be sent via email and other methods.

5.2 Third-party Marketing

Before sharing your personal data with any third party for marketing purposes, we will obtain your explicit consent.

5.3 Opting Out

You can opt out of receiving marketing messages from us at any time by clicking the unsubscribe link in our emails or by contacting us through our main website. If you opt out, you will no longer receive email marketing communications.

However, you may still receive emails that are necessary for service-related matters, such as changes to our services, security notices, or fraud alerts.

5.4 Customer Data

As a customer, you have control over your data. For example, you can:

- Enable or disable third-party integrations.

- Set permissions for data retention and exports.

- Transfer or assign accounts.

- Share reports or consolidate accounts.

Please refer to our Contact Us page for specific guidance on managing these options, as they may affect how Customer Data is accessed, used, or shared.

6. Sharing and Disclosure

We do not disclose your personal data to third parties, except as outlined in this Privacy Policy. There are several circumstances where we may need to share data, as described below:

6.1 Internal Third Parties

We may share your data with our affiliates within our corporate group (parent companies, subsidiaries, and affiliates).

6.2 External Service Providers

We may disclose personal data to companies that assist us with our services, such as:

- Professional advisors

- IT system providers and support teams

- Data storage and analytics firms

- Insurance providers

- Advertising and marketing agencies

- Website hosting services

6.3 Public and Government Authorities

We may be required to share your personal data to comply with legal obligations, such as court orders, law enforcement requests, or regulatory authorities. This may also include sharing information to enforce our terms of service or to protect our rights, property, and safety, as well as those of our users.

6.4 Prospective Buyers or Sellers

If we undergo a business transition, such as a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred as part of that process. We will ensure that this is done in accordance with our privacy policy.

6.5 Third-party Integrations

If you use third-party integrations, we may share Customer Data with those providers based on your instructions. Please note that iamnpgt.ai is not responsible for how third-party providers collect, use, or share your data.

We will ensure that any third parties with whom we share your personal data only have access to what is necessary for their tasks. Some of the third parties listed may not be relevant depending on the services you use.

Additionally, we may share or use aggregated or de-identified data for various purposes, such as business analytics or research. This might include sharing aggregated data with partners or research organizations, such as showcasing trends like average usage within accounts.

7. Security

7.1 Email Confidentiality

We value your privacy and are committed to keeping your email address confidential. We do not sell, rent, or share subscription lists with third parties, except as outlined in the "Sharing and Disclosure" section. All emails from iamnpgt.ai will clearly identify the sender and provide straightforward ways to contact us, in compliance with the CAN-SPAM Act.

7.2 Data Protection

iamnpgt.ai takes the security of your personal data seriously. We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures account for the sensitivity of the information and current technological standards. For detailed information on our practices, refer to our Security Policy, which is regularly updated as security protocols evolve.

7.3 Reporting Security Issues

Although we strive to secure your data, no system can guarantee 100% security. If you believe your personal data has been compromised, contact us immediately using the details provided below.

8. Data Retention

We retain your personal data as long as necessary to deliver the services you request. In some cases, data may be retained longer for specific purposes:

8.1 Data Controlled by Us

Retention may be required for legal, accounting, or business reasons, such as complying with regulations or honoring your request not to be contacted.

8.2 Data Processed on Behalf of Controllers

When processing data under the instructions of another entity (a controller), we adhere to their directives unless otherwise required by law.

9. Your Legal Rights

You have several rights regarding your personal data:

9.1 Access

Request a copy of your data to ensure lawful processing.

9.2 Correction

Ask for any inaccurate or incomplete data to be updated.

9.3 Erasure

Request deletion of data no longer required or processed unlawfully. Note that legal reasons may prevent immediate deletion, and we will notify you in such cases.

9.4 Objection

Object to data processing based on legitimate interests or for direct marketing purposes. In some cases, we may demonstrate overriding legitimate grounds to continue processing.

9.5 Restriction

Request suspension of data processing in scenarios such as verifying data accuracy, objecting to unlawful use, or retaining data for legal claims.

9.6 Data Portability

Request your data in a structured, machine-readable format for transfer to you or a third party. This applies to data processed based on consent or a contract.

9.7 Withdrawal of Consent

If you have consented to data processing for a specific purpose, you may withdraw that consent at any time. Once notified, we will cease processing unless a legal basis allows otherwise.

10. Exercising Your Rights

You have several legal rights regarding your personal data. You can exercise these rights in the following ways:

10.1 You may use the settings and tools provided in your account on iamnpgt.ai to manage your personal data preferences.

10.2 You may contact us in writing using the contact details provided in the "Contacting iamnpgt.ai" section below. You are not required to pay a fee to access your personal data or to exercise any of your other data protection rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. In such cases, we may also refuse to comply with the request.

11. Contacting the Data Protection Supervisory Authority

If you reside in Michigan, USA, and believe that your data protection rights under Michigan state law have been violated, you have the right to file a complaint with the Michigan Attorney General’s Office. This can be done by reaching out to their Consumer Protection Division. Here is the contact information:

Michigan Attorney General's Office

Consumer Protection Division

P.O. Box 30213

Lansing, MI 48909

Phone: 1-800-381-0220

Website: www.michigan.gov/ag

However, we encourage you to first reach out to us to address any concerns or issues before contacting the supervisory authority.

11.1 GDPR Compliance

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal data. These include the rights to access, correction, erasure, restriction, data portability, and withdrawal of consent as outlined in Section 9 above. You also have the right to lodge a complaint with the relevant supervisory authority.

12. Third-Party Websites & Links

This Privacy Policy does not cover the privacy practices of third-party websites linked to or referenced on our website. We are not responsible for their terms of use, privacy practices, or content. The inclusion of links to third-party sites does not imply endorsement by iamnpgt.ai. Please review the privacy policies of these third-party websites before providing any personal information.

13. Changes to This Privacy Policy

If we make any changes to this Privacy Policy, they will be posted on our website with an updated "Effective Date." so that you are aware of what personal data we collect and how we use it. If we intend to use your personal data in a way that is different from what is stated in this policy, we will notify you by email. It will then be up to you to decide whether you consent to our continued processing of your personal data under the new terms, We encourage you to review this policy periodically. This Privacy Policy is effective from the date specified below.

14. Effective Date

This Privacy Notice was last updated on December 10th, 2024.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [Your Contact Email]

Phone: [Your Contact Number]

Mailing Address: 1300 East Lafayette suite M7, Detroit MI 48207